Your First Point of Contact for Trusted Veterinary Care
At Dundas Veterinary Group, our client care assistants and reception team are at the heart of everything we do. As the first point of contact for pet owners across Edinburgh, they play a vital role in ensuring every visit runs smoothly and every client feels supported.
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Whether you’re booking an appointment, requesting advice or visiting one of our practices, our friendly team is here to help. We understand that contacting a vet can sometimes be stressful, so we always aim to provide a calm, welcoming and efficient service.
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As an independent veterinary practice trusted since 1978, we pride ourselves on building strong relationships with our clients — starting from your very first interaction with our team.

Meet Our Client Care Team

AMANDA SMITH
Dundas

MEL ROSE
Lochend/Oxgangs

LORRAINE PORTEOUS
Oxgangs

HEATHER MORRISSEY
Oxgangs

MEGAN REID
Dundas St

CAROL HOOD
Lochend/ Dundas Admin

ALICE FELDSTEIN
Granton/ Dundas Admin

KATRINA ROWELL
Dundas St/Oxgangs/Lochend

ERIN BOGGIE
Dundas/Granton

LIANNE PATERSON
Dundas St/Lochend

ALISON FERNIE
Granton

SARAH ZIVALJEVIC
Dundas St

How Our Client Care Team Supports You
From your first phone call to every visit that follows, our client care assistants are here to make your experience as smooth as possible.
We take pride in offering clear communication, quick responses and a welcoming environment at all of our Edinburgh practices.
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By working closely with our veterinary team, we ensure you receive accurate information, timely appointments and the reassurance you need when it matters most.

